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Privacy Policy

Last Updated: 11/27/2025

Second Peak, Inc. (“Second Peak,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we communicate with you, and the choices available to you. By using secondpeakmd.com (the “Site”), you agree to the practices described below.


1. What Type of Information Do We Collect?


Information You Provide

We collect information you share when you fill out contact forms, sign up for updates, request an appointment, or email us. This may include:

  • Name

  • Email address

  • Phone number

  • Any message you submit


Please avoid sending sensitive medical information through public forms or regular email.


Information Collected Automatically


We may automatically collect:

  • IP address

  • Browser and device details

  • Pages viewed

  • Time spent on the Site

  • Referring pages

  • General usage and analytics data


We use cookies, analytics tools, and similar technologies to gather this information.


2. How Do We Collect Information?

We collect information through:

  • Forms you submit

  • Cookies and tracking technologies

  • Third-party tools that support the Site’s performance and analytics


3. Why Do We Collect Personal Information?

We use the information we collect to:

  • Respond to your questions

  • Provide information about our services

  • Improve the Site and user experience

  • Send updates or newsletters if you opt in

  • Maintain security and comply with legal requirements


We do not sell personal information.


4. How Do We Store, Use, Share, and Disclose Your Information?


Storage and Security

Information is stored on secure servers with reasonable administrative and technical safeguards.While we take steps to protect your information, no system is completely secure.


Use

We use your information to operate the Site, communicate with you, and improve our services.


Sharing

We may share information with trusted service providers, such as:

  • Website hosting services

  • Analytics platforms

  • Email and communication tools

These providers may use your information only to perform services on our behalf.


Disclosure

We may disclose information if required to:

  • Comply with legal obligations

  • Protect the rights, safety, or property of Second Peak or others

  • Support a business transfer, such as a merger or acquisition


5. How Do We Communicate With Site Visitors?

We may contact you to:

  • Respond to your inquiries

  • Provide updates

  • Send newsletters or announcements you subscribed to

  • Follow up on scheduling or consultation requests


You can unsubscribe from marketing emails at any time.


6. How Do We Use Cookies and Tracking Tools?


We use:

  • Cookies

  • Analytics tools

  • Log files

  • Pixels or tags


These help us understand how visitors use the Site, improve performance, and enhance user experience. You can manage or disable cookies through your browser settings.


7. How Can Visitors Withdraw Their Consent?


You may withdraw your consent at any time by emailing:

contactus@secondpeakmd.com


You may also unsubscribe directly from marketing emails.Some information may need to be retained to meet legal or regulatory requirements.


8. Privacy Policy Updates

We may update this Privacy Policy periodically. Updates will be reflected by the “Last updated” date at the top of this page. Continued use of the Site means you accept any revised policy.


9. Questions and Contact Information

For questions or more information, contact us at:

Second Peak, Inc.


Email: contactus@secondpeakmd.com


10. How to Exercise Your Rights

If you are covered by the MHMDA, the NHDPA, or other applicable consumer health privacy law, you may have certain rights relating to consumer health data. These may include rights to access, delete, or withdraw consent, subject to certain legal exceptions.


You may request to exercise these rights using the tools described in this Privacy Policy. Depending on how you interact with our Site, you may also manage certain data directly through your browser settings.


If you wish to access or control consumer health data that is not available through these tools, you may contact us at:

contactus@secondpeakmd.com


If your request is denied, you may appeal the decision by replying to our response and indicating that you would like to request a review. If your appeal is unsuccessful, you have the right to file a complaint with the appropriate regulatory authority, such as:

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